Christopher Khalil

Director of User Experience

Chris has over 13 years experience in the field working on anything from the design of complex desktop applications and intelligent collaborative agent systems to RIA’s, websites and virtual worlds such as Second life. Over the years he has turned his hand to a few interesting design problems such as thermonuclear power plants control panels, immersive augmented reality enviroments, seismic simulators, intelligent agent interactions, websites and virtual worlds such as Second Life.

He has presented at a variety of international conferences and published numerous papers in the field. Prior to arriving in NSW Chris was the CHISIG leader for Victoria.

As well as his work at NDM he has designed solutions for clients such as BHP Billiton, CGU, Goodyear/Dunlop and Schlumberger and worked on HCI research at institutions such as Loughborough University, University College London  and XeroxParc Europe, Cambridge (all in the UK).

Chris has a degree in Electronic Systems Design, a Research Masters in Telecommunications and a PhD in Human Computer Interaction. His thesis was on Auto-Adaptive Multimedia Interfaces.

He was behind the experience design of news.com.au and thepunch.com.au amongst other things.

Chris is an avid fan (tragic) of Liverpool FC.

You can read more of his musings on User Experience on his blog.
Twitter: chris_khalil

Scott Bryant

Senior Experience Architect

Scott began his career as a visual artist before working in university libraries and local government, and finally into new media over 13 years ago. Along the way he completed two Masters Degrees, in Media Art and Information Studies (while working as a Project Manager, Content Producer and IA). After a return from the US working on the Ask Jeeves innovative search interface he concentrated on user experience design working as Information Architect and lecturer in information and interaction design University of Technology, Sydney.

Melissa Cooper

Senior Experience Architect

Melissa has designed user experiences for news media publications, social media, classifieds and new ventures. In the years gone by, she’s also worked at the ABC and Fairfax Digital where she spent a lot of time thinking about and designing for social media, faceted search and mobile.

Melissa is a strong believer in understanding the broader user experience – beyond interaction with the computer. She is passionate about how an individual and society’s relationship to information technologies aids and impacts their life. This interest informs her work.

Melissa has a Bachelor in Communications and a Masters in Interactive Multimedia. In her spare time, Melissa hops on the internet, reads up on the internet, listens to podcasts about the internet, pokes around and sometimes ducks under the hood. Melissa can also be found making dips and snacks for parties.

Patrick Kennedy

Design Research Lead

Patrick is responsible for the team’s user research and customer insight activity. He has over ten years experience in the digital media and web industry, with expertise covering user research, user experience design, information architecture and best-practice web design.

As both a consultant and in-house practitioner, Patrick has delivered successful projects in a variety of different environments, including marketing and advertising, media, IT, manufacturing, not-for-profit and the public sector. He has worked with a variety of organisations, both in Australia and the United Kingdom.

Patrick holds a degree in Computer Systems Engineering from UTS and a nationally recognised training qualification (TAA40104 Certificate IV in Assessment and Training). He regularly speaks at industry conferences (including UX Australia, OZCHI, OZ-IA, webDU and Open Publish) and has published many articles on user experience related topics.

More of Patrick’s ramblings can be found on his personal blog, Pat’s Point of View, and on Twitter under the name @patrickkennedy.